Rupay Card Offer Details

Merchant

GrabOn Gift Card

Period

From 25-10-2018 till 10-11-2019

Redemption process

1.Shop for Your Favorite Gift Cards Brand this Diwali on https://www.grabon.in/gift-cards/ 2.Choose the brand and denomination value Gift Card which you would like to purchase. 3.Enter the Correct Phone Number, Email where you would like the Gift Card to be sent, ensure your sharing the correct details as this will be use for sharing the Gift Card Code. 4.During checkout process use UPI, Rupay Credit or Debit card to avail the special discount, the discount amount will be automatically deducted. 5.Check your email, phone number for the Gift Card code.

Escalation Matrix

***In case of any offer related queries kindly contact: Name: Rohin Sindhu Contact Number: 7997692233 Email Id: giftcards@grabon.in How to report customer grievance: 1.If a user faces any issue related to invoice or gift card delivery, they can reach out to us on the above-mentioned phone number and email id. 2.A user must ensure whenever he reach out to us he should have all the details that he filled while placing the order like email id, phone number, name, etc. 3.All the user concerns will be addressed within 24 hours of escalation on priority basis.

Terms and Conditions

This offer is only available for certain brands on the GrabOn Gift Card platform for UPI, Rupay customers only as part of Diwali Festival. Once purchased the Gift Card can’t be refunded or returned. The payment amount will be deducted once you have purchased the Gift Card from the platform and won’t be returned after successful payment. Please ensure you have entered your correct email address to receive the Gift Card, after the purchase the Gift Card code can’t be sent to a different or updated Email ID. The offer is provided to RuPay cardholder/s  by the merchant. NPCI is only communicating this offer on behalf of the merchant. The offer is subject to the Terms and Conditions as prescribed by the merchant . Offer shall be made available only if the RuPay cardholder makes full payment by using a valid & eligible RuPay card. Offer shall not be made available in case of any void transaction. NPCI shall not be held liable and be made responsible in any manner for : Non-availability of the offers provided by merchant. Non-acceptance of RuPay cards at merchant outlet. Any delay or loss that may be caused in delivery of the goods and services or the assured gifts, freebies / prizes. NPCI does not guarantee and make any representation about the usefulness, worthiness of the offer provided by merchant. Any disputes related to the offer(s) shall be taken up directly with the merchant and with no direct and indirect reference to NPCI and/or any liability of nature on NPCI. The existence of a dispute, if any, regarding the offer shall not constitute a claim against NPCI and shall be addressed directly to the merchant. NPCI holds out no warranty or makes no representation about the quality, delivery or otherwise of the of the offer(s) offered by merchant. Any dispute or claim regarding the offer(s) by RuPay cardholder/s must be resolved with the merchant directly without any reference to NPCI. NPCI reserves the right to disqualify the alliance partner/s or cardholder/s from the benefits of the program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the program or otherwise by use of the card. NPCI shall not be liable for any loss or damage that may be suffered, or for any nature whatsoever that may be suffered as a result of the offer. In the event of expiry of RuPay card, the same cannot be used for the purposes of claiming any offer(s). NPCI cannot be held liable for any act and omission attributable to force majeure events.