Rupay Card Offer Details




1st May 2019 to 31st March 2021

Redemption process

Download the Dineout app from if you dont have already. Go to your profile and tap on Gourmet Passport Select the pack of your choice.  Use Rupay Credit/Debit Card to pay for your Gourmet Passport membership. Your card will be charged with the discounted amount.

Escalation Matrix

***In case of any offer related queries kindly contact:  Email Id: How to report customer grievance: In case of any query pertaining to customer queries/complaints please call customer care at 9212340202 or write to Dineout at

Terms and Conditions

This offer is made solely and entirely by Times Internet Limited   (“Dineout”) for Rupay Debit Card & Credit card Customers ("Customer"). Offer valid only at Dineout Mobile App. Offer is valid on the full price of Gourmet Passport Membership listed on the Dineout Mobile App and cannot used in conjunction with other offers. Dineout reserves the right to change the terms and conditions of the offer, including, extending, withdrawing or discounting the same without prior notice, at the Dineout’s sole discretion. By using the Offer, each such transaction of a Customer on Dineout Mobile App shall be subject to the standard legal policies of Dineout as then in force. This offer is non-encashable, non-negotiable and non-transferrable Any transaction, where in the opinion of the Dineout there is reasonable evidence that the transaction is not authentic or genuine and the Customer has indulged in deceit/fraud of any nature to claim the offer; such transaction shall be excluded for the aforesaid offer.  Any issue or dispute or claim regarding the goods and services must be resolved by the Customer with Dineout directly by calling at 9212340202 without any reference to the Bank whatsoever. No queries will be entertained 90 days after the last day of the Offer by Dineout. Participation in the offer is voluntary any person doing shall be deemed to have read and understood these terms and conditions. Customers are advised to read and understand the terms and conditions of Dineout with regards to its products and services before availing the offer All disputes if any, arising out of or in connection with or as a result of the offer or otherwise relating hereto, shall be subject to the exclusive jurisdiction of the competent courts or tribunals in Delhi only, irrespective of whether any other court or tribunal has concurrent or similar jurisdiction. The offer is provided to RuPay cardholder/s  by the merchant. NPCI is only communicating this offer on behalf of the merchant. The offer is subject to the Terms and Conditions as prescribed by the merchant . Offer shall be made available only if the RuPay cardholder makes full payment by using a valid & eligible RuPay card. Offer shall not be made available in case of any void transaction. NPCI shall not be held liable and be made responsible in any manner for : Non-availability of the offers provided by merchant. Non-acceptance of RuPay cards at merchant outlet. Any delay or loss that may be caused in delivery of the goods and services or the assured gifts, freebies / prizes. NPCI does not guarantee and make any representation about the usefulness, worthiness of the offer provided by merchant. Any disputes related to the offer(s) shall be taken up directly with the merchant and with no direct and indirect reference to NPCI and/or any liability of nature on NPCI. The existence of a dispute, if any, regarding the offer shall not constitute a claim against NPCI and shall be addressed directly to the merchant. NPCI holds out no warranty or makes no representation about the quality, delivery or otherwise of the of the offer(s) offered by merchant. Any dispute or claim regarding the offer(s) by RuPay cardholder/s must be resolved with the merchant directly without any reference to NPCI. NPCI reserves the right to disqualify the alliance partner/s or cardholder/s from the benefits of the program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the program or otherwise by use of the card. NPCI shall not be liable for any loss or damage that may be suffered, or for any nature whatsoever that may be suffered as a result of the offer. In the event of expiry of RuPay card, the same cannot be used for the purposes of claiming any offer(s). NPCI cannot be held liable for any act and omission attributable to force majeure events.