The Reserve Bank – Integrated Ombudsman Scheme, 2021

  • Dear valued customer, our Bank is covered under the Reserve Bank of India- Integrated Ombudsman Scheme, 2021. Click Here
  • In case any complaint or grievance against the Bank is not addressed within 30 days or if not resolved to the satisfaction of the customer, the same may be addressed to the RBI Ombudsman of the respective area on the dedicated e-mail as mentioned below.
  • Complaints can also be filed online on Click Here alternatively complaint may be sent in physical mode to the ‘Centralized Receipt and Processing Centre’ set up at Reserve Bank of India. Click Here
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For queries, feedback and complaints, please contact Branch Manager or Branch Contact Details
Click Here
For online complaint registration
Click Here
If your complaint not resolved by Bank within 7 days, then you can contact
Bank's Ombudsman Officer
Bharat N. Dethariya,

Asst. Manager,
Shree Dharati Co-operative Bank Ltd.,
Head Office, 'KUBER' , Opp Kanta Stri Vikas Gruh, Dhebar Road,
Rajkot 360002
Direct : 0281-2234283, 2223037
Email :
If your complaint not resolved by Bank within 30 days,
then you can contact
RBI Ombudsman Office
C/o Reserve Bank of India
4th Floor, "Riverfront House", Behind H.K. Arts College,
Between Gandhi & Nehru Bridge,
Pujya Pramukh Swami Marg (Riverfront Road - West),
Phone : (079) 26582357
Email :